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nataliesavaso.com

Customized Mug

Regular price $180.00 USD
Regular price Sale price $180.00 USD
Sale Sold out

I created this option because I have had many people reach out asking for custom made mugs.

    Conditions:

    • Your mug base color will be white 
    • As an artist, this craft takes time and I have my own personal style. I will create the design according to my interpretation of what you want. 
    • I do not draw/paint realistic people - I am an impressionist.
    • I do not send proofs or mock ups. I will practice my design and send the final product to you.
    • There are no returns or exchanges. 
    • I will draw/paint a design based only on the email you send me in response to these questions: Please copy and paste what is below into an email sent to info@nataliesavaso.com.
    1. Would you like the design to be black and white, or include color? 
    2. Who is this mug for (female or male and your relation to them)?
    3. Send me your idea of the design you want and up to 3 pictures to inspire the creation for this mug. Include a main subject or multiple subjects. Be descriptive with what you want. 
    4. Would you like approximately an 8oz or 12oz?
    5. Which mug shape would you like based on the examples given?

    EMAIL INFO@NATALIESAVASO.COM

    *Custom mugs take 8 weeks to be made, to process and to ship.

    Please let me know if you have ANY questions and I'll be happy to help and answer! I look forward to hearing from you!

    Please note that due to the handmade nature of this product, shapes and sizes may *slightly* vary from the photos. 

    Materials

    Aardvark Porcelain Clay

    Aardvark B Mix Clay

    Amaco glaze

    Aardvark clear glaze

    Shipping & Returns

    Returns

    These pieces are non-returnable unless they are damaged in the shipping process.

    Shipment Issues

    Please contact me if something isn't delivered or is broken.

    Domestic 

    All domestic order shipping costs range from $6-$10. You can expect your piece to be shipped in 1-7 business days from the time you order. Pre orders take 4-6 weeks and will therefore be shipped SEPARATELY from your in stock item.

    Contact

    Please email info@nataliesavaso.com if you have any questions or inquiries. I am happy to reply to you!

    International 

    I offer shipping to the U.S., AUS, UK, CAD, Sweden, Greece, Italy, Germany, Spain, and France. The shipping rate is based on flat rate. International orders can include additional taxes, customs duties, and fees that are imposed by the specific country the pieces are being shipped to. I am not responsible for any of these fees charged, therefore making the customer responsible. For more information, please get in touch with your local custom’s office to ask about duties and taxes. I hold no responsibility to accept a return, or issue a refund, where the customer has refused to pay these fees. Shipments that are rejected by the customer may result in the customer being subject to a redirection fee. If the package is returned to me, the customer is responsible for the original shipping costs.

    Email me if you have any questions because I am happy to work things out :)

    info@nataliesavaso.com

    Care Instructions

    Specified if food safe in description - make sure to pay attention - some vases are not food safe due to the glaze used.

    You may dishwash! I do all of the time.

    You can microwave mugs!

    About Me

    My name is Natalie and I love Jesus, the outdoors, family, friends, chickens, horseback riding, and ceramics! As someone who has always been creative, in December of 2021, I decided I wanted to start making ceramics. I just knew I would fall in love with it. I was right! I have a chronic illness called H-EDS which has caused me to be bedridden at times. By the grace of God, I was able to walk 5 steps from my bed to my desk to begin working on my ceramics. I'm incredibly thankful that I am stronger now which allows me to share these pieces of my heart with you. Although every day is a bit of an uphill climb, my days are filled with laughter, beautiful relationships, and ceramic making. This art form keeps my spirits high and my inspiration continuous. I spend weeks creating each piece, so I hope that those of you who receive one will cherish it and pass it onto your grandchildren someday. My style is timeless, western and my shapes are unique. This helps me feel confident in their value; a token of love from me to you.